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Refund & Return Policy

Thanks for purchasing our products at House of styva.In order to be eligible for a refund, you have to return the product within 48 hours of your delivery. The product must be in the same condition that you receive it and undamaged in any way.
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For Return by your self.
  • Email id : Houseofstyva@gmail.com
  • Contact No : 9074070317
  • Address : House of styva ,Room no-629,ward-10,Erumathala p o ,keezhmadu,phon no-9074070317, Aluva,pin code-683112.
  • Share Your AWB Number & Return Receipt on above mail.
 If you want to return then send us a 360 video before unboxing packaging.   
We have a customer friendly 2 days return & 7 days exchange policy.
SELF-SHIP : please self-ship the product to our Returns desk.Please pack the product and ensure product is unused, unwashed and all the tags are intact. Also, please mention Order No and Return id on a piece of paper and place it in the packet. We will send you a confirmation as soon as we receive the shipment at our warehouse. At any time, you can track the status of your return request on Website.
After we receive your item, our team of professionals will inspect it and process your refund.
Refund Process in Prepaid Order:

We will deduct shipment charge of total amount charged and remaining amout will be credited in your account.
If the payment mode was Cash On Delivery (COD) or any other mode we will refund the money in Orgenza Wallet, which can be used for any purchases on orgenza.in OR can be transferred to the Bank Account. Typically refunds take 3-5 Business days to get reflected in Bank Account.
If anything is unclear or you have more questions feel free to contact our customer support team.
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